Support

We're here to help with any questions about LuvLang Mastering.

For questions about your order, mastering quality, refunds, or account issues, reach out to our support team.

support@luvlang.studio

Prefer to call or write? Either works — Jeff or the team will get back to you within one business day.

Phone: (314) 502-9898

Mail: LuvLang LLC, 1123 Locust St #418, St Louis, MO 63101

Common Questions

How long does mastering take? Most tracks are processed and ready for download within minutes of upload.
What file formats are supported? We accept WAV, MP3, FLAC, AIFF, and OGG files for upload. Mastered files are delivered as high-quality WAV.
Can I get a refund? Per-track purchases are non-refundable after download, since you preview the master before paying. Subscriptions may be cancelled at any time. For questions about refunds, please see our Refund Policy.
What's the difference between tiers? Basic provides essential loudness and clarity. Advanced adds multiband processing and stereo enhancement. Premium delivers full analog-modeled mastering with the highest quality settings.
I didn't receive my file. Check your browser's downloads folder. If the issue persists, email us with your order details and we'll resend it.

For partnerships, press, or other business matters, email support@luvlang.studio.